Definitions in these terms and conditions

The company means Breese Adventures and any divisions and subsidiary companies.

The customer means any person, firm, company or other legal entity which places an order or buys any products or services from the company and includes the employees, servants, agents or sub-contractors of any such person, firm company or other legal entity.

Service means any course, accommodation or facility offered by the company.

Contract means a contract between the company and the customer for the provision of products or services.

Statutory Interest means statutory interest for the late payment of commercial debts (Interest) Act 1998.

Terms and Conditions means these terms & conditions of provision.

 

Applicability of terms & conditions

These terms and conditions shall be incorporated into the contract and shall apply in place of and prevail over any terms and conditions contained or referred to in any communication from the customer or implied by custom or practice. Other terms and conditions are expressly rejected by the company.

 

Booking Conditions

The contract shall be formed when the company acknowledges acceptance of the customers booking form and required payment.

Notwithstanding the above; the company permits the placement of a provisional booking which can be reserved by telephone, email or letter. No contract is formed upon a provisional booking.

The contract shall then be formed when a completed booking form and deposit (or full payment) is made. In the case of a provisional booking payment must follow within 7 days, otherwise the place can be offered to someone else.

Participation in adventurous activities entails some risk of injury. All staff employed by the company are trained and appropriately qualified to run activity sessions and will at all times proceed in a manor to limit the risk of injury. However, customers need to accept that accidents and injuries can happen.

Any customer under the age of 18 years must have the direct supervision of his/her parent or guardian before being able to take part in any activity/course offered by the company. The parent or guardian need to be aware and accept the risks involved in adventure activities and satisfy themselves accordingly.

Neither the company website nor literature constitutes an offer; the company may correct any errors or omissions to its published prices at any time prior to the confirmation of the contract in accordance with this condition.

All information is produced in good faith that it is accurate at the time of going to press.

The contract is subject to availability of an event place/date and the acceptance by the customer of these terms and conditions.

 

Property

The customer is responsible for the safekeeping of any equipment issued for use during the activity/course. With the exception of fair wear and tear the company reserves the right to charge for equipment that has been lost or misused.

Breese Adventures will not be held responsible for customers’ personal property that may get damaged or lost during the event.

 

Customers responsibility

All bookings are on the basis that the customer will, at all times, observe the safety regulations set by the company and adhere to safety instruction where given by company members.

 

Fees

One day events

Places can only be reserved on receipt of a completed booking form and a non-refundable deposit of £25 payable by cheque (made out to Breese Adventures) or by direct bank transfer using the specific booking reference.

All balances must be paid 4 weeks prior to the commencement of the event.

If a booking is accepted by the company within 4 weeks of the event then payment in full must be made at the time of booking.

 

Weekends – multi day events

All event fees are exempt of VAT.

Places can only be reserved on receipt of a completed booking form and a non-refundable deposit of £50 payable by cheque (made out to Breese Adventures) or by direct bank transfer using the specific booking reference.

Full balance owing must be paid 8 weeks prior to the commencement of the event.

Where a booking is accepted by the company within 8 weeks of the commencement of the Event then payment in full must be made at the time of booking.

 

Cancellation and changes

In the event that Breese Adventures cancel your event you will receive a full refund of your deposit and any other fees paid to Breese Adventures. We will not be held responsible for any other losses (accommodation, fuel, food etc).

Breese Adventures (and its leaders) reserve the right to change your event from the specification set out in your booking confirmation under circumstances such as bad weather.

Breese Adventures (and its leaders) reserve the right to exclude customers from the event if they are not adequately prepared, not fit enough or if their actions may harm themselves or others, or if they are being offensive or aggressive.

After booking you have 14 days to change or cancel your booking to get a full refund. After 14 days your booking can be changed and deposit carried over up to 4 weeks prior to your event. If you cancel your booking after 14 days your deposit will not be refunded.

Once full payment for your booking has been received, upon cancellation by you the following charges will apply over and above your deposit payment:

For One Day Events:

Cancellation 2 – 4 weeks before – 25%

Cancellation less than 2 weeks but more than 48 hours – 50%

Cancellation less than 48 hours before – 100%

 

For Multi-Day Events

Cancellation 4-8 weeks before – 25%
Cancellation less than 4 weeks but more than 2 weeks – 50%

Cancellation less than 2 weeks before – 100%

 

Force majeure

;Breese Adventures shall have no liability whatsoever in respect of any delay or failure to deliver any event due directly or indirectly to any cause outside of the company’s reasonable control, including but not limited to act of God, war, invasion, riot, malicious damage, fire, flood, quarantine restrictions, strikes, unusually severe weather or energy supplies.

 

Insurance

Breese Adventures holds Public Liability Insurance but recommend that you take out personal insurance for accident, injury or cancellation.

 

Complaints

If the customer encounters any problems with the company Breese Adventures will try and resolve them as soon as possible.

Please raise any problems or issues with your event leader in the first instance. If your complaint is not resolved to your satisfaction, please contact tracey@breeseadventures.co.uk. Your concerns will be dealt with within 28 days.